Legal notice

Last updated: 21 August 2026

This website is owned and operated by Genesis Haus Pty Ltd, trading as Coven of Genesis, an Australian business based in Victoria, Australia.

By accessing this website, purchasing our products or services, or using information provided by Coven of Genesis, you acknowledge this Legal Notice and Disclaimer.

This Legal Notice and Disclaimer must be read together with our Terms of Service, Shipping Policy, Return and Refund Policy, Privacy Policy, product descriptions, ingredient information and safety instructions.

1. Business Information

Legal entity
Genesis Haus Pty Ltd

Trading name
Coven of Genesis

ABN
85 701 367 866

Business location
Victoria, Australia

Postal address
PO Box 143
Avondale Heights VIC 3034
Australia

Email
support@covenofgenesis.com

Australian GST registration
Not currently registered

VAT registration
Not currently applicable to the business

2. Spiritual, Symbolic and Entertainment Purposes

Spiritual products, rituals, spellwork, tarot readings, intuitive guidance, crystal information, metaphysical information and related content are offered for:

  • Personal reflection
  • Spiritual exploration
  • Symbolic or ritual use
  • Education
  • Entertainment

References to intentions or concepts such as:

  • Protection
  • Cleansing
  • Healing
  • Love
  • Attraction
  • Confidence
  • Abundance
  • Prosperity
  • Luck
  • Sleep
  • Dreamwork
  • Manifestation
  • Grounding
  • Energy
  • Spiritual growth

describe traditional, symbolic, metaphysical or spiritual associations.

These words are not promises, factual guarantees or representations that a product will produce a medical, psychological, financial, romantic, legal, physical or other measurable result.

Individual beliefs and experiences vary.

Purchasing or using a product or service does not guarantee that:

  • A manifestation will occur
  • A particular person will act in a desired way
  • A relationship will begin, continue or change
  • Financial circumstances will improve
  • A prediction will occur
  • A spiritual outcome will be achieved
  • A physical or mental health condition will change
  • Any desired result will occur

3. No Therapeutic Claims

Unless a product is expressly identified and legally supplied as a therapeutic good, Coven of Genesis products are not represented as therapeutic goods or medicines.

Our ritual, spiritual, aromatic and cosmetic products are not intended to:

  • Diagnose an illness or condition
  • Treat an illness or condition
  • Cure an illness or condition
  • Prevent an illness or condition
  • Relieve clinical symptoms
  • Replace medication
  • Change a physiological process
  • Replace professional healthcare

Spiritual descriptions and traditional uses do not represent scientifically established therapeutic effects.

4. No Professional Advice

Nothing provided through our:

  • Website
  • Products
  • Product descriptions
  • Tarot readings
  • Intuitive guidance
  • Spellwork
  • Social media accounts
  • Blog posts
  • Emails
  • Guides
  • Ritual instructions
  • Customer communications

is medical, psychological, legal, financial or other professional advice.

Information provided by Coven of Genesis must not be used as a substitute for advice from an appropriately qualified professional.

Do not delay, disregard, replace or discontinue professional treatment, medication or advice because of information, products or services supplied by Coven of Genesis.

Customers remain responsible for obtaining appropriate professional assistance for serious health, safety, legal, financial or personal concerns.

5. Customer Responsibility

Customers are responsible for:

  • Selecting products appropriate for their intended use
  • Reviewing product descriptions before purchasing
  • Reading ingredient information
  • Reading labels, warnings and directions
  • Following all supplied instructions
  • Completing a patch test where directed
  • Checking for known allergies and sensitivities
  • Using products only for their intended purpose
  • Storing products correctly
  • Supervising children and animals
  • Using appropriate fire-safety precautions
  • Discontinuing use if a problem occurs

Purchasing a product does not remove the customer’s responsibility to use ordinary care and follow the supplied safety information.

6. General Product Safety

Unless expressly labelled otherwise, products are intended for external, aromatic, decorative, ritual or spiritual use only.

Products must not be consumed or ingested unless the individual product is expressly labelled as suitable for consumption.

Customers must:

  • Keep products away from children and animals
  • Avoid contact with eyes and sensitive areas
  • Avoid use on broken, damaged or irritated skin
  • Stop using a product if irritation or discomfort occurs
  • Keep products away from inappropriate heat or direct sunlight
  • Use products only as directed
  • Stop using damaged or contaminated products
  • Follow all product-specific instructions

Products must not be used on animals unless expressly manufactured and labelled for animal use.

7. Accidental Ingestion and Emergencies

If a non-edible product is swallowed or a potentially harmful exposure occurs, contact the Australian Poisons Information Centre on 13 11 26 for advice.

In a medical emergency, including collapse, breathing difficulty, seizure or a severe allergic reaction, call 000.

Do not deliberately induce vomiting unless instructed by a qualified medical professional or the Poisons Information Centre.

Where possible, keep the product packaging and ingredient information available for emergency responders.

8. Oils and Rollers

Finished topical ritual oils and rollers must only be used according to their product description, label and supplied directions.

Customers must:

  • Patch-test before broader use
  • Apply only to suitable external areas
  • Avoid the eyes, mouth, face, broken skin and sensitive areas
  • Discontinue use if irritation occurs
  • Keep bottles upright
  • Store away from heat and direct sunlight
  • Keep away from children and animals

Topical oils and rollers must not be swallowed.

Do not place oil-based products into water-based diffusers unless the product is expressly labelled for that use.

When using a ritual oil to dress a candle or ritual tool, use only a small amount. Keep oil away from the wick, flame and ignition source.

Allow oil to absorb or dry appropriately before lighting a candle.

9. Sprays, Mists and Fragranced Products

Sprays, mists, perfumes and fragranced products must be used according to their intended purpose.

Customers must:

  • Avoid spraying toward the eyes, face or mouth
  • Avoid inhaling concentrated spray
  • Use in an appropriately ventilated space
  • Keep away from children and animals
  • Store upright and away from heat
  • Follow all label instructions

Products containing ethanol, alcohol or other flammable ingredients must be kept away from flames, sparks, burning candles, incense and other ignition sources.

Do not spray a flammable product directly onto or near a flame.

Room, pillow and aura sprays must not be applied directly to skin unless expressly labelled for skin use.

10. Bath and Body Products

Bath salts, body oils and other bath or body products must be used according to their label and product description.

Customers must:

  • Review ingredient information
  • Avoid use on broken or irritated skin
  • Use only the recommended amount
  • Exercise caution around slippery bath and shower surfaces
  • Rinse the bath or shower after use where necessary
  • Discontinue use if irritation occurs
  • Keep products dry and securely closed when not in use

Ritual salts, herb blends and decorative bath products are not food and must not be eaten.

Products containing botanicals, shimmer or oils may leave residue. Customers are responsible for cleaning surfaces after use.

11. Candles and Fire Safety

Candles and any product involving flame or heat must be used responsibly.

Customers must:

  • Never leave a burning candle unattended
  • Keep candles away from children and animals
  • Place candles on a stable, heat-resistant surface
  • Keep candles away from curtains, bedding, paper and flammable objects
  • Keep candles away from draughts
  • Keep the wax pool clear of debris where directed
  • Follow wick-trimming and burn-time instructions
  • Extinguish the candle completely before leaving
  • Stop using a candle if the container becomes damaged
  • Avoid moving a candle while the wax is hot or liquid

Decorative herbs, crystals, charms or other loose materials must be removed before burning where instructed.

Coven of Genesis is not responsible for loss, injury or property damage caused by leaving a candle unattended, unsafe placement, misuse or failure to follow the supplied fire-safety instructions, except where liability cannot legally be excluded.

12. Incense Safety

Incense must only be burned:

  • In an appropriate heat-resistant incense holder
  • On a stable surface
  • Away from flammable materials
  • Away from children and animals
  • In an appropriately ventilated space
  • Under continuous adult supervision

Do not directly inhale incense smoke.

People sensitive to fragrance or smoke, including people with asthma or respiratory conditions, should exercise caution or avoid burning incense.

Incense products are not intended for consumption or skin application.

Ash, holders and surrounding surfaces may remain hot after the flame or ember appears to be extinguished.

13. Wax Melt Safety

Wax melts must only be used in an appropriate wax burner according to the burner manufacturer’s instructions.

Customers must:

  • Never leave a wax burner unattended
  • Keep it away from children and animals
  • Place it on a stable, heat-resistant surface
  • Keep it away from flammable objects
  • Avoid overfilling the burner
  • Never add water to melted wax
  • Allow wax and equipment to cool before handling

Wax melts are not intended for use on skin and must not be consumed.

14. Crystals, Gemstones and Small Components

Crystals, gemstones, chips, charms and accessories:

  • Are not edible
  • May present a choking hazard
  • Must be kept away from children and animals
  • May have rough, sharp or irregular edges
  • Must be handled carefully
  • Must not be used after breaking or becoming damaged

Crystal appearance, identity and treatment vary between products and options.

Products may include:

  • Natural stones
  • Dyed stones
  • Coated stones
  • Heat-treated stones
  • Reconstructed materials
  • Man-made materials
  • Opalite and other manufactured decorative materials

Coven of Genesis does not claim that every crystal or gemstone is untreated, completely natural or formed entirely by nature.

Product-specific material information will be provided where the identity or treatment is known and relevant.

15. Crystal and Metaphysical Information

Descriptions of crystal properties are based on spiritual traditions, metaphysical beliefs, historical associations and personal interpretation.

Crystal properties are not scientifically established medical treatments.

Crystals must not be used to diagnose, treat, cure or prevent a health or mental health condition.

Crystal information must not replace professional healthcare, medication or safety advice.

16. Allergies and Sensitivities

Products may contain or come into contact with materials such as:

  • Fragrance oils
  • Essential oils
  • Plant-derived aromatic extracts
  • Herbs
  • Flowers
  • Botanicals
  • Salts
  • Waxes
  • Carrier oils
  • Cosmetic-grade mineral colourants
  • Cosmetic-grade mineral shimmer
  • Crystals and crystal chips
  • Natural and synthetic fragrance components

Fragrance oils and essential oils may contain fragrance allergens such as limonene, linalool, citral, geraniol, citronellol and eugenol.

Exact ingredients vary between products, scents and handmade batches.

Reasonable care is taken during preparation. However, products are prepared in a workspace where different ingredients and materials may be handled.

We cannot guarantee that a product is completely free from traces of another material handled within the same workspace.

Customers with known allergies, asthma, fragrance sensitivity, skin sensitivity, pregnancy, breastfeeding, medication use or another relevant condition should review all available information and obtain appropriate professional advice before using a product where necessary.

Allergy and sensitivity information must be provided using the method stated on the applicable product page.

17. Handmade Products and Material Variations

Many Coven of Genesis products are handmade in small batches.

Products and materials may vary in:

  • Colour
  • Appearance
  • Shape
  • Size
  • Weight
  • Fragrance
  • Texture
  • Crystal markings
  • Botanical appearance
  • Wax finish
  • Decorative placement
  • Labels, containers and packaging

Oil separation, settled botanicals, wax frosting, minor surface variations and differences between batches may occur.

These expected handmade or material variations are not faults.

Measurements, weights and capacities described as approximate are estimates only.

Where a listing refers to a container’s capacity, this does not necessarily represent a guaranteed weight or volume of the contents unless expressly stated.

18. Product Photographs

Product photographs are intended to provide a reasonable representation of the item, style or theme offered.

Unless expressly stated otherwise, photographs may show:

  • A styled example
  • A previous handmade batch
  • Example mystery contents
  • Optional accessories
  • Decorative staging
  • A range of possible variations

Handmade, personalised, intuitively selected, mystery and individually varying products may not appear identical to online photographs.

Lighting, photography, editing and screen settings may also affect colour and appearance.

19. Personalised and Custom Products

Personalised and custom products are prepared using:

  • The product description
  • Selected options
  • Personalisation information
  • Customer preferences
  • Available materials
  • Reasonable creative judgement

Customers acknowledge that reasonable creative discretion may be used.

Preferences will be considered where possible but are not guaranteed unless expressly confirmed by Coven of Genesis in writing.

Coven of Genesis is not responsible for an unsatisfactory result caused by inaccurate, incomplete, unclear or contradictory customer information.

20. Mystery and Intuitively Selected Products

The exact contents of mystery and intuitively selected products are intentionally not confirmed before purchase.

Contents may differ from:

  • Product photographs
  • Previous orders
  • Social media examples
  • Another customer’s order
  • The customer’s personal expectations

The size and value of individual items may affect the number of products received.

A mystery scoop may contain several small products, one or more larger products, or a combination of both.

Disliking a mystery selection or receiving an item the customer would not have personally chosen does not mean that the product is faulty.

21. Substitutions

Where a product description permits substitutions, an unavailable ingredient, crystal, fragrance, colour, container or packaging style may be replaced with a suitable alternative.

The alternative will be selected to reasonably match the product’s:

  • Theme
  • Intention
  • Category
  • Purpose
  • General value

A permitted substitution does not mean that the order was supplied incorrectly.

22. Tarot Readings and Spiritual Services

Tarot readings, intuitive readings and other spiritual services are based on interpretation.

A reading reflects the information and interpretation available at the time it is prepared.

Readings must not be treated as:

  • Guaranteed predictions
  • Statements of objective fact
  • Professional advice
  • Instructions for urgent decisions
  • Guarantees of another person’s thoughts or actions
  • Guarantees of future events

Customers remain responsible for their choices, decisions, interpretations and actions.

Coven of Genesis does not provide readings concerning celebrities or public figures where the reading would involve speculation about private personal circumstances.

We may refuse requests that are unlawful, unsafe, exploitative, abusive, excessively invasive or outside the scope of the purchased service.

23. Website Information

Reasonable care is taken when preparing website information.

However, occasional errors, omissions, technical issues or outdated information may occur in relation to:

  • Product descriptions
  • Ingredients
  • Photographs
  • Prices
  • Availability
  • Measurements
  • Stock levels
  • Shipping information
  • Promotional information

Coven of Genesis may correct genuine errors and update website content where reasonably necessary.

Product colours and appearance may differ because of lighting, photography, editing, materials, batches, devices and screen settings.

24. Pricing and Availability

Prices are displayed in the currency shown on the website or at checkout.

Prices, promotions and product availability may change.

A product appearing on the website does not guarantee permanent availability.

If a genuine material pricing, listing or availability error affects an order before fulfilment, Coven of Genesis may contact the customer, offer an alternative, offer the correct price or cancel and refund the affected item.

25. Intellectual Property

Unless otherwise stated, intellectual property owned by or licensed to Genesis Haus Pty Ltd trading as Coven of Genesis includes:

  • The Coven of Genesis name and branding
  • Logos and visual identity
  • Original product names
  • Product photographs
  • Product descriptions
  • Written content
  • Graphics and artwork
  • Guides
  • Ritual instructions
  • Digital products
  • Original designs

This material must not be copied, reproduced, republished, distributed, sold, modified, imitated or used commercially without prior written permission.

Purchasing a product does not transfer ownership of intellectual-property rights.

26. Limitation of Liability

To the maximum extent permitted by law, Genesis Haus Pty Ltd trading as Coven of Genesis is not responsible for loss, injury or damage caused by:

  • Use contrary to instructions or warnings
  • Unsafe, careless, excessive or unintended use
  • Failure to follow fire-safety instructions
  • Failure to complete a patch test
  • Continued use after irritation occurs
  • Use of a product containing a known allergen
  • An allergy, sensitivity or relevant condition not disclosed before preparation
  • Use for a purpose for which the product was not designed
  • Improper storage
  • Alteration, contamination, repackaging or resale after delivery
  • Failure to supervise children or animals
  • Reliance on spiritual information as professional advice
  • Decisions made solely from a reading or spiritual interpretation
  • Customer information that is incorrect, incomplete or misleading
  • Theft or damage after a parcel has been correctly delivered according to customer instructions

Customers are responsible for reasonably foreseeable damage caused by their misuse, alteration or unsafe handling of products.

27. Third-Party Services and Links

The website may rely on or link to third-party services, including:

  • Shopify
  • Payment providers
  • Australia Post
  • Delivery providers
  • Social media platforms
  • External websites

Independent third parties operate under their own terms, policies and systems.

Coven of Genesis does not control and is not responsible for the availability, privacy, security, content or independent actions of third-party services outside our reasonable control.

28. Australian Consumer Law

Nothing in this Legal Notice and Disclaimer excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot legally be excluded, restricted or modified under the Australian Consumer Law or other applicable legislation.

29. Governing Law

This website, this Legal Notice and Disclaimer, and transactions with Coven of Genesis are governed by the laws of Victoria, Australia and applicable Commonwealth law.

Any dispute will be handled in the jurisdiction required by applicable law.

30. Changes to This Notice

Genesis Haus Pty Ltd may update this Legal Notice and Disclaimer to reflect changes to:

  • Products
  • Services
  • Safety information
  • Business practices
  • Legal requirements

The current version will be published on this website with the date of the latest update.

31. Contact

Questions relating to this Legal Notice and Disclaimer may be sent to:

Genesis Haus Pty Ltd trading as Coven of Genesis
ABN: 85 701 367 866
PO Box 143
Avondale Heights VIC 3034
Australia

support@covenofgenesis.com

The postal address is provided for business correspondence. Products must not be returned to this address unless written return instructions have been issued by Coven of Genesis.